FAQ's

Why should I make a will?

By making a will you can decide what happens to your property and possessions after your death. Making a will is the only way to ensure your estate is passed on to family and friends exactly as you wish. Having a will in place makes it much easier and quicker to apportion your estate after your death. If you have specific guardians in mind for your children, you must make a will to appoint them in the event of your death otherwise this is decided by the courts.

Who can make a will and when should I make one?

Anyone over the age of 18 with the mental capacity to do so.

Making a Will at any time is important but you should definitely have one if experiencing any one of the following six key life stages:

  • Buying a house 

  • Co-habiting

  • Having children 

  • Getting married

  • Divorcing 

  • If you would like to reduce inheritance tax or care fees

What do I need to consider when making a will?

As a general rule, consider who you would want to benefit from your will and the estate you may leave behind after your death. We understand that this is not an easy process; we’ll talk you through each step, so that you can make informed decisions along the way.


Do I need to review my will?

As a general rule of thumb, you should review your will every 3-5 years, even if you feel nothing has changed in terms of your circumstances or wishes. This will ensure you are still happy with your wishes and that your will still accurately reflects how you would like your estate to be distributed after you die. You should also review your will in the event of any significant life changes/events such as buying a house or co-habiting, having children, getting married or divorced, or if you are worrying about inheritance tax and care home fees.


What is an executor and who should I choose?

An executor can be a friend, family member, surviving spouse or a professional that you name within your Will who will carry the responsibility of executing the wishes you have expressed within it.


You need to choose somebody who you believe is trustworthy and who you know well or a professional (we work with Kings Court Trust who are able to act as a professional executor – please ask for details). We recommend you choose more than one executor as a safeguard. 


Funeral Plan FAQ’s

Can anyone have a funeral plan?

Anyone who is over 18 years old can apply for a funeral plan, and we can guide you through our range of plans to find which best suits your needs and budget. You can also buy a plan for someone else, such as a loved one or close friend.

A loved one has just passed away. Can I take out a funeral plan to take care of the funeral arrangements?

Yes, funeral arrangements can still be carried out but there are certain criteria - call us now to discuss. 

What happens if I decide I no longer want a Funeral Plan? Do I get a refund?

We like to think we've matched you to your perfect policy but if you change your mind there is a cooling off period (the length of this varies between plan providers) within which you can cancel potentially without charge, thereafter there is likely to be a cancellation charge (again this will differ), this is something we will discuss with you before you agree to your policy. 


What happens if I die before all my instalment payments have been made?

It depends on which funeral plan you have taken, is the short answer. Some providers will cover the outstanding balance for you while others will need the outstanding balance to be paid off by family/ via your estate. Talk to us about what you want your policy to do for you and we'll find you the perfect plan. 


Disbursements or funeral third party costs: What are they?

Disbursements” (also referred to as funeral third party costs) are the fees payable to the Doctor or Coroner for the issue of a death or cremation medical certificates or Coroner’s certificates, cremation or burial fees, the service at a Crematorium or Cemetery and the fees for the Minister or Celebrant to perform the services at the Crematorium, Cemetery or graveside.


The cost of disbursements can vary widely depending on location, whether you are buried or cremated, whether you choose to have a service or not and if you require a religious Minister to carry out the service.